Every Zedex delivery ends with a record. Who took it, when, and any note, captured at the door and in your portal the same second.
Most delivery arguments are really arguments about evidence. So we make the evidence automatically, on every single drop, and we keep it.
Your driver captures a signature on the doorstep. It lands against that delivery in your portal immediately, together with the time, the name of the person who took it and anything the driver noted. Three months later it is still there, and still searchable.
Captured on the doorstep on the driver’s device, against the tracking number, at the moment of handover.
Who actually received it and exactly when. Not when the van left, and not when someone got round to typing it up.
Pull up a drop from three months ago in your portal without ringing anybody or waiting for a reply.
It is standard on every Zedex account. Not an extra, and not a premium tier.